No, we do not give any warranty for our vehicles.? Used vehicles from Japan are usually of excellent quality, however you may arrange for a third party logistics company to inspect your vehicle.
How to place orders online?
After choosing the vehicle that you want, provide us with the reference
number by email and we will begin by sending you a proforma invoice.
How do I find a vehicle?
You can choose your vehicle from our extensive list of over 100 vehicles.
You can easily find the vehicle that you are looking at by searching by the
weight, maker, etc.
How do I find a vehicle not listed on the stock list?
Call or email us with a reference number or description of the vehicle.
How do I get a price list of the vehicles in stock?
If not listed, please call or email us with the reference number.
What is your vehicle`s condition?
All vehicles are sourced from Auctions through franchise dealers and wholesalers in and around all of Japan.? These vehicles are thoroughly checked by our team of professional mechanics before we stock them for sale.
What kind of maintenance service do you provide on my vehicle?
All vehicles are basically sold on an “As it is” quality.? However,
vehicles are well checked for roadworthiness and arrange necessary vehicle's
inspection, cleaning, maintenance service that is called “Semi-reconditioned
works” at our facilities prior to shipment.? If any malfunctions are
found, they are attended to you before being exported or displayed in
the pictures.
*Cleaning (Interior and exterior, Engine and under the body)
*Used good tires and good batteries.
*Good running conditions without any problems.
*Inspecting vehicle`s mechanical condition and maintenance work.
How do I find spare parts for my vehicle?
Please call or email us with the part that you need for the vehicle
that you have.
What kind of maintenance work do I have to do after delivery?
We recommend the following maintenances and services done upon arrival.
Change the oil and filters, check the tires, radiator liquids, brake
pads, and battery.
Once the vessel carrying your vehicle had departed from our port in
“Nagoya”, we will receive the shipping documents from the shipping company
in Japan.? Then, all necessary documents will be sent to the address
mentioned on your order form or address you request.? Please inform us
of the postal address and contact numbers prior to shippment.
How do I track my documents once they have been dispatched?
We normally send these documents by using DHL express for faster and
safer delivery of your documents on time.? Our shipping department will
issue information direct to you with your tracking number. You can then
use this number to track the package on this website.? *DHL express :www.dhl.com
What kind of documents will I receive?
*B/L (Bill of lading)
*Invoice
*Export certificate
*Other required documents in your local customs.
Price displayed on the website, are they FOB or CIF?
The prices are FOB (free on board)
What is the payment method?
Telegraphic Transfer ( Bank remittance ) - This is the preferred method of payment and it is the quickest, safest way of your payment. It normally take approx 2-5days to receive and process your payment. NIKKO AUTO's bank details are available here. As soon you have done your payment , Please fax or email your sales staff a copy of your invoice and the bank receipt, and we will send you confirmation.
Do you accept Letter of Credit payment?
No, we do not accept any letter of credit payments.
How do I have your bank account details?
Bank Account
Bank Name: The Bank Of Tokyo-Mitsubishi UFJ, Limited
Branch Name: Nagoyako
SWIFTCODE: BOTKJPJT
Account Number: 7202240
Address: 1-17-11, Minato-ku, Nagoya, JAPAN 455-0037
Name of Account Holder: NIKKO AUTO CO.,Ltd
We can export to any country where there is a legal law to import Used
vehicles from Japan.
When is the next ship to my port?
Please call or email us.
What type of insurance do you make while shipping?
We do not make any special insurance other than the one provided by the
shipping company.? If you need to insure your consignment with any
special insurance policies, you need to talk to us in advance by email
or phone.
Why is my country/port not listed?
There are countries where we don’t export to because of various reasons
like there were no ships available to deliver to your desired port.
How do I find my port of discharge?
Please inform us your country where you will register the veihcle so
that our sale’s staff will inform you with the most convenient port
of discharge be email.
What is CIF, C&F, and FOB?
*CIF (cost, insurance, and freight)
*C&F (cost and freight)
*FOB (free on board)
How do I get shipping information on my vehicle?
As soon as your vehicle has been booked for shippment, our staff will
advise you shipping details via fax or email with ETD (estimated time
of departure) and ETA (estimated time of arrival)
How do I receive a vehicle at the port?
As soon as you have received all documents through air courier, you are
able to start necessary clearing works at clearing agents at the destination
port. Our coordinated clearing agents are available at the ports.?
Please ask them anything you have concerns about.
What am I covered for when paying for insurance?
The only thing that the insurance (which is usually $50) will cover is
if there are natural disasters, fires on board, or international wars
on water.
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